No matter how you look at it, your business reputation is one of the most important factors of a business. Your reputation online and even physically plays a very huge part in how successful or unsuccessful your business may end up being. Thanks to the internet there are now even easier ways for people to share good or bad reviews about your business. This makes it more important to make sure that your business reputation is always good. The only way to ensure that your business reputation remains intact to be proactive about your keeping it that way. Reputations are in a constant state of flux, this makes it important that your company has a way of keeping up with consumer opinions as they come.